AI Technology
AI Technology to Assist Your Health Center
CURIS provides advanced AI technology that analyzes both structured and unstructured data from your EHR and other systems to deliver personalized patient experiences. This technology reduces the need for phone calls and manual data entry, saving your staff countless hours of repetitive tasks. The result? Streamlined patient care, reduced administrative burden for healthcare providers, and improved financial performance for medical groups.
AI Technology
Transforming healthcare operations through AI innovation.
How AI can assist:
• Appointment Management
• Registration & Intake
• Close care gaps
• Care Coordination
1. Call Initiation
• Inbound Calls: AI answers calls immediately, reducing hold times.
• Outbound Calls: AI proactively reaches out for appointment reminders, rescheduling, care gap closure, and follow-ups.2. Conversation Handling
• AI greets the patient and verifies identity. • It transcribes the entire conversation in real time while analyzing sentiment (detecting frustration, urgency, etc.). • If necessary, it escalates to a live agent for complex cases.3. Dynamic Response & Continuous Learning
• AI understands intent and responds accordingly (e.g., scheduling, prescription refills, general inquiries). • It continuously learns from interactions, improving efficiency and accuracy over time.4. Patient Resolution & Call Completion
4. Patient Resolution & Call Completion • AI confirms the action taken (e.g., “Your appointment has been rescheduled for March 10 at 2 PM”). • If needed, the call is transferred to a staff member for additional support.5. Seamless EHR Documentation
• Seamless EHR Documentation • AI logs the interaction directly into the EHR, updating appointment status, patient notes, and relevant details. o Ensures compliance and reduces administrative workload for staff.Key Benefits:
• Reduces Call Volume for Staff – Handles at least 25% of all calls. • Cuts Costs by up to 70% compared to traditional staffing. • Customizable to Health Center Workflows (scheduling, referrals, care gap closure, …) • Seamless Integration – Works with most UCaaS/CCaaS systems & EHRs. AI- Powered Success
Transforming Healthcare with Data-Driven Results
Data from real life clients to show the impact of voice AI for Health Centers.
Revenue Growth
25
%
- Higher Monthly Revenue
Cost Savings
60
%
- Less time spent by staff
Patient Feedback
97
%
- Patient satisfaction rate
Yes, the AI technology can integrate seamlessly with your EHR system, ensuring smooth data exchange and enhanced functionality to support your workflows. Let us know if you have specific integration requirements or system details, and we can tailor the solution accordingly.
Yes, we provide a dashboard that allows you to view real-time analytics and call transcripts, offering valuable insights and data visualization for informed decision-making. Let us know if you’d like a demonstration!
• English (US, UK, India)
• German
• Spanish (Spain, Latin America)
• Hindi
• Japanese
• Portuguese (Portugal, Brazil)
• French
• Chinese (Mandarin) + local dialects
• Russian
• Italian
• Korean
• Dutch
• Polish
• Turkish
• Vietnamese
• Swahili
• Afrikaans
Additional languages can be added upon request.
Yes, our AI technology includes texting capabilities, allowing for seamless communication and engagement. Let us know your specific requirements, and we can customize the solution to fit your needs.
Yes, we offer customization options that allow you to enable or disable specific features based on your needs. Let us know your preferences, and we can tailor the solution accordingly.
FAQ's
Frequently Asked Questions
The most common questions we hear about AI technology and how it can help patient experience.
Testimonial
Hear what clients have to say about our Interim services.
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