This session will demonstrate how the utilization of quality and operational data is necessary to drive performance improvement and risk mitigation activities in clinical quality and the patient experience. There will also be discussion on how data is an effective tool in engaging staff, patients, families, and caregivers in quality and outcome improvement.

• There will also be discussion on how data is an effective tool in engaging staff, patients, families, and caregivers in quality and outcome improvement
• Part 2 of this concept will include wrap up and review of additional criteria as well as tools for building PCMH dashboard that will meet several of the key criteria in this and other concepts. Tips to strengthen your culture of quality to insure a sustainable transformation