Care Coordination
Menu of Services
Transitions of Care
Our staff utilizes data to identify patients
experiencing a transition of care and will provide multimodal outreach to
communicate with patients and ensure safe, timely transitions and reengagement
with primary care.
Order Tracking & Follow Up
Our staff performs order tracking and follow
up for referrals, lab, and imaging orders to ensure timely completion of orders, and
assist with any identified barriers to care.
Patient Scheduling & Reminders
Our staff assists with patient centered
scheduling processes and communication with patients to provide the information
needed to promote continuity of care across the continuum. Our team assists with
the provision of reminders for upcoming appointments to reduce the risk of delays
in care or no shows.
Communication & Engagement
Our staff interacts with patients
and makes it a priority to understand and address patient needs and preferences in
a culturally competent manner. The team helps make it possible to identify SDOH risk factors and aid in connecting patients to appropriate services and resources. Our staff promotes closure of Care Gaps through targeted communication campaigns.
Referral Managment
Our staff reviews referral orders and ensures all necessary documentation is associated to facilitate transmission of orders with
minimal delay. CURIS Connect staff manages closed loop referrals from outbound
order processing to the receipt of inbound documentation to reflect care was
provided, and every step in between.
Prior Authorizations
Our staff communicates with payers/health plans and external agencies to provide necessary information and utilization review data to facilitate timely prior authorization processes and documentation.
Pre & Post Visit Outreach:
Our staff understands that pre-visit
interactions with patients can help improve the efficiency and the quality of the
time spent with the provider. CURIS Connect team utilizes innovative outreach
strategies to provide pre-visit outreach and post-encounter follow-up
communication with patients.
Data Collection & Reporting
Our CURIS Connect team provides each
healthcare organization with routine data and reporting to demonstrate
performance, quality, and value.